Value Engineering University, Part V
Tips on establishing profit-producing customer relations.
View ArticleAn obsession you can live with
A safety do’s and don’t slist will help save lives on the jobsite.
View ArticleRecession-proof service
Don’t fall prey to ‘service sins’ that will cost you customers.
View ArticleShare safety knowledge
Make sure your foremen understand their role in ensuring jobsite safety.
View ArticleMake 2013 your lucky year
If you happen to be superstitious, 2013 may be of concern for your life and your business.
View ArticleEmployee Relations
Think back to your own business decisions. How many were costly and should have been better? You will naturally face many more critical decisions in the future. Some of them may be minor but many of...
View ArticleJobsite Leadership
The project superintendent and the foreman must work together to keep employees productive.
View ArticleTraining Service Technicians
Maintaining effective human relations throughout your shop and service department creates an enviable reputation for attracting key employees, which naturally attracts new customers.
View ArticleHow to let employees know what they can do to make more money
Many parents avoid any discussion about the facts of life with their children. Are you one of many contractors who have never clearly defined the “facts of wages” with each of your employees?
View ArticleEmployee survival
Many good contractors are struggling to survive America’s economic crisis and some have already lost their businesses. And far too many good employees are struggling at work as well as with finances...
View ArticleRisk vs. reward
Let’s look at some of the realistic possibilities for a contractor hoping for survival, as well as continued growth and success. One option is to expand whatever type of work that your employees can...
View ArticleRemember that you’re in the people business
At a recent seminar, three contractors invited me to have lunch. Two of them had used my consulting services more than 10 years ago and they were trying to convince the third to call me.
View ArticleSafety is no accident
The three critical and costly items where contractors ask for help more than any others are Occupational Safety and Health Administration citations, personal injury and safety.
View ArticleAvoid OSHA citations by making sure everyone follows safety procedures on the...
I have spent many years as the boss and fully realize how many critical items we are responsible for and how much attention that requires. Unfortunately, as the boss, you forget about your own...
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